What are the technical skills of a recruiter?

technical recruiter provide troubleshooting and technical support services to internal and external customers in many industries, including telecommunications, healthcare, and financial services. Almost every large company has its own IT department, whose main function is to provide technical support. Large and medium-sized companies often divide their technical support into two areas: helping engineers and employees in internal departments; and customer-facing representatives who talk to customers who call or start a live chat for help. Technical support engineer is a mid-career position that can provide a high level of job satisfaction. Most technical support engineers have worked in this field for about 20 years before moving on to technical roles other than support. Individuals seeking a career in technical support should pursue a degree in computer engineering, computer science, engineering, or technology, depending on the type of company they want to work for. This job requires a set of skills, including: technical knowledge soft skills such as communication, flexibility, patience and problem solving. Technical support and customer support: are they the same? Any other name of technical support engineer can have the same goal: to provide technical support when needed to improve the customer experience into a positive experience. Depending on whether the customer is an internal customer or an external customer, the technical support team can also be called the customer support team. There is no one method that applies to all flowcharts to describe how all companies should structure their technical support. Some offices may have an IT department with one or two technical support engineers. Others have a strong and organized network that can be deployed at any time to provide customer support. Some of the positions you can find under the latter include service directors, customer service managers, contact center managers, process analysts, business analysts, and problem managers. The strength of the technical support team and the responsibilities of the technical support engineer are still very similar. This includes troubleshooting hardware and software issues, answering queries, and recording results.